The item I recvd didnt fit - I was instructed to email support about a return and have heard nothing back. The receptionist said emailing support was all she could help with
We were sent the wrong items and parts were not in its original package and the parts were dirty.
Hi Ernestine,
Thanks for reaching out to support already. Can you please include pictures of the parts you recieved in your email. I've confirmed they should be new so we can help correct this if there's an issue.
HFXD63B200 - Siemens - Molded Case Circuit Breaker
Arrived as advertised, new and in perfect working condition. I will definitely use this company again.
Extremely quick service and excellent price! Would highly recommend!
Fast shipping. Nobody local carries this brand
Came quickly, wasn't exact match,but worked just fine. Specs were all correct. Overall good deal!
Got two dirty, sulfated, old fuses way different than the photo.
Hi,
It looks like you ordered used fuses and I just wanted to confirm first that was intentional and you didn't mean to order new.
Breaker didn't fit into the Eaton panel
Hi Ken,
Please send a picture of your panel label and exisitng breakers to our support team. There's a good chance you need an Eaton CH type breaker.
Had what I needed and delivered on time.
Invoice and box both showed a 208V coil, but the part itself was rated for 100-120V.
Hi Coleton,
Thanks for bringing this to our attention. It looks like you've already contacted support and a replacement has been shipped.
I'm really sorry for any inconvenience this has caused.